----------------------------------- SciTech Display Doctor 7.0 for OS/2 Professional Edition ----------------------------------- CONTENTS..................................................... INTRODUCTION About SciTech Display Doctor for OS/2 Runtime Requirements Certified Graphics Chips Supported Laptop Graphics Chips Supported Flat Panel Graphics Chips Supported TV Out Graphics Chips INSTALLATION Installation Procedures Restoring Your System in Case of Failure Removing SciTech Display Doctor ADVANCED OPTIONS GAMon Monitor Selection Program GAReport Hardware Report Program GACtrl Configuration Program GAOption Options Selection Program GAPerf Performance Profiler GAMode Dial-A-Mode Utility Controlling the Sizes of Fonts and Icons MISCELLANEOUS TIPS BIOS Support on Laptops FixPak-Specific Problems Using Custom Resolutions Turning off Interrupt Mouse Cursor Turning off SDDHelp.Sys Banner Incompatibility with SVGA.EXE Relocating the Nucleus drivers Switching between Screen Pages SUPPORT REGISTERING Purchasing the Product Registering the Product Registering when the evaluation has timed out ............................................................. About SciTech Display Doctor for OS/2 ------------------------------------- SciTech Display Doctor for OS/2 brings SciTech's proven universal device driver technologies to the OS/2 operating system. SciTech Display Doctor for OS/2 incorporates the SciTech Nucleus Graphics Architecture, which is a cross platform device driver technology enabling the use of the same device drivers in all versions of SciTech Display Doctor. Sharing the drivers between platforms improves the quality and performance of device drivers for all supported operating systems. Runtime Requirements -------------------- SciTech Display Doctor for OS/2 requires a version of OS/2 Warp 3 or later in order to run. More importantly, it requires at least Warp 3 with FixPak 35, or Warp 4 with FixPak 5 installed. If you have a version with earlier FixPaks installed, SciTech Display Doctor will refuse to install. Installing FixPaks later than 35/5 may solve some problems. Installing on versions of OS/2 newer than Warp 4 (including eComstation) does not require any FixPak to be installed. Certified Graphics Chips ------------------------ This is a complete list of the various graphics chipsets that have been certified to work correctly with this version of SciTech Display Doctor. Please note that this list refers to the actual chips being used, not a board-level implementation. Thus you will not see any products from Hercules or STB on the list, but their products are supported because they use S3, Cirrus, Tseng, etc. chips. Also, any card with less than 512KB of memory cannot be supported by SciTech Display Doctor. Note: Please check the separate list of supported laptop chipsets for more information if you are using this product on a laptop. All laptop chipsets are still listed here as many laptop chipset can also be used in regular PCI/AGP boards. . 3dfx Voodoo Banshee, Voodoo3, Voodoo4, Voodoo5 . 3DLabs Permedia, Permedia 2, Permedia 2V, Permedia 3 . Alliance ProMotion 6422, ProMotion AT24, ProMotion AT3D . ARK 1000PV, 2000PV, 2000MT, 2000MI (Quadro64), 2000MI+ (Quadro64) . ATI Mach64 GX, Mach64 CX, Mach64 CT, Mach64 VT, 3D Rage, Mach64 VTB . ATI 3D Rage II, 3D Rage II+, Mach64 VT4, 3D Rage IIC, 3D Rage Pro . ATI 3D Rage LT Pro, Rage Mobility, Rage XL, Rage 128, Rage 128 Pro . ATI Rage 128 Ultra, Rage Mobility 128, Rage Mobility 128-D4x, Radeon . ATI Radeon VE, Mobility Radeon, Radeon 7500, Mobility Radeon 7500 . ATI Radeon 8500 . Chips & Technologies 65548, 65550, 65554, 65555, 69000 . Cirrus Logic CL-GD5434, CL-GD5440, CL-GD5436, CL-GD5446 . Cirrus Logic CL-GD7555 LCD, CL-GD7543 LCD, Laguna 5462, Laguna 5464 . Cirrus Logic Laguna 5465 . Cyrix MediaGX . IBM VGA Compatible . InteGraphics CyberPro 2000, CyberPro 2010 . Intel i740, i740 PCI, i810, i810/DC100, i810e, i815 . Macronix 86250, 86251 . Matrox MGA Millennium, MGA Millennium II, MGA Mystique . Matrox MGA Mystique 220, MGA-G100, MGA-G200, MGA-G400, MGA-G450 . Matrox MGA-G550 . NeoMagic MagicGraph 128, MagicGraph 128ZV, MagicGraph 128XD . NeoMagic MagicGraph 256AV, MagicMedia 256AV+, MagicMedia 256ZX . NeoMagic MagicMedia 256XL+ . Number Nine Imagine 128, Imagine 128 II, Imagine 128 II VRAM . Number Nine Imagine 128 II DRAM, Ticket 2 Ride WRAM . Number Nine Ticket 2 Ride SGRAM, Ticket 2 Ride IV . NVIDIA RIVA-128, RIVA-128ZX, RIVA-TNT, RIVA-TNT2, RIVA-TNT2 M64 . NVIDIA RIVA-TNT2 Vanta, RIVA-TNT2 Ultra, GeForce 256, GeForce DDR . NVIDIA Quadro, GeForce2 GTS, GeForce2 MX, Quadro2 Pro, Quadro2 MXR . NVIDIA GeForce2 Ultra, GeForce3 . OAK Spitfire 64107, Spitfire 64111, Eon 64017, Eon 64217, Warp 5 . Philips 9710 . Rendition Verite V1000, Verite V2200 . S3 Vision 864, Vision 964, Vision 868, Vision 968, Trio32, Trio64 . S3 Trio64V+, Trio64UV+, Trio64V2/DX, Virge, Virge/DX/GX, Virge/VX . S3 Virge/GX2, Virge/MX, Trio3D, Trio3D/2X, Savage3D, Savage4 . S3 Savage/MX/IX, SuperSavage/IXC, Savage2000 . Sigma Designs RealMagic 64 GX . SiS 6202, 6205, 6215, 5597/5598, 6326, 300, 305, 630, 5595/530 . SiS 5595/620, 730 . Trident TGUI9440, TGUI9440-R2, TGUI9680, ProVidia 9682 . Trident Cyber9385 LCD, ProVidia 9685, 3DImage 975, Cyber9397 LCD . Trident 3DImage 985, Blade 3D, Blade 3D (VIA VT8501) . Trident Blade 3D (VIA VT8601) . Tseng Labs ET4000/W32p, ET6000, ET6100 . Weitek P9000, P9100 . VESA VBE 1.2, VBE 2.0, VBE 3.0 Supported Laptop Graphics Chips ------------------------------- The following is a complete list of the various laptop graphics chipsets that is supported in this version of SciTech Display Doctor. Please note that this list refers to the actual chips being used, not the laptop brand or model itself. Thus you will not see any products from Gateway or Dell on the list, but their products are supported because they use NeoMagic, ATI, Cirrus etc. chips. . ATI 3D Rage LT Pro, Rage Mobility, Rage Mobility 128, Rage Mobility 128-D4x . ATI Mobility Radeon, Mobility Radeon 7500 . Chips & Technologies 65550, 65554, 65555, 69000 . Cirrus Logic CL-GD7555 LCD, CL-GD7543 LCD . NeoMagic MagicGraph 128, MagicGraph 128ZV, MagicGraph 128XD . NeoMagic MagicGraph 256AV, MagicMedia 256AV+, MagicMedia 256ZX . NeoMagic MagicMedia 256XL+ . S3 Virge/MX, S3 Savage/MX/IX, SuperSavage/IXC . Trident Cyber9385 LCD, Cyber9397 LCD . VESA VBE 1.2, VBE 2.0, VBE 3.0 Supported Flat Panel Graphics Chips ----------------------------------- The following is a list of graphics chipsets that are working with digital flat panels. Please note that if you can't see anything on the display when you boot your machine, SciTech Display Doctor can't fix this, as it is a hardware problem. . ATI 3D Rage LT Pro (DFP), Rage XL (DFP), Rage 128 Pro (DVI) . ATI Rage 128 Ultra (DVI), Radeon (DVI), Radeon VE (DVI), Radeon 7500 (DVI) . ATI Radeon 8500 (DVI) . Matrox MGA-G200 (DFP), MGA-G400 (DVI) Note that the Rage XL is currently not displaying correctly in 640x480. Supported TV Out Graphics Chips ------------------------------- The following is a list of graphics chipsets that are working with TV Out. Please note that if you can't see anything on the display when you boot your machine, SciTech Display Doctor can't fix this, as it is a hardware problem. Note that the OS/2 boot messages will not display correctly on the TV; the text mode used at that time does not work on TV screens, and SDD has no control over this (it's not even active yet). . ATI 3D Rage II+, 3D Rage IIC, 3D Rage Pro, 3D Rage LT Pro . ATI Rage 128 (Rage Theater models only), Radeon (AIW only) . Matrox MGA-G200, MGA-G400 Note that the G200 should be working, but hasn't been tested at this time. INSTALLATION................................................ Installation Procedures ----------------------- To install SciTech Display Doctor, simply download and run the installation executable. The installer is a self installing executable, and you do not need to unzip any files to your drive. The following steps should be used for the installation: 1. If your current display drivers came with an uninstall utility, please run it, as uninstalling them may solve some OS/2 and Win-OS/2 display problems. This step can be safely left out if you already have SDD installed, in that case you can also skip step 2 below. 2. Reset your system to VGA mode, *before* installing the SDD drivers. Installing over the top of some display drivers does not always work properly. Our drivers should be able to work without this step, but some people have reported problems. 3. Run the installation archive to install the product. 4. Reboot your system 5. The system should then boot up in the 640x480x256 display mode. Once the system is up and running you can go to the 'Screen' page of the 'System' object to select all the available resolutions and color depths (you have to reboot for the changes to take effect). You can also go to the second page of the 'Screen' properties page to select your monitor, if it has not been automatically detected properly. When you have completed the installation, all the SciTech Display Doctor command line utilities will be located in the directory you specified in the installation program. NOTE: The installation program writes files into the current OS/2 boot partition, so you *must* boot OS/2 from the same parition that SDD/2 needs to be installed into. Hence if you wish to install SDD/2 both on a regular boot partition and a separate maintenance partition, you will need to do a complete installation when booted on each partition. You can however install the shared SDD files into the same directory if you wish. Restoring Your System in Case of Failure: ----------------------------------------- If SciTech Display Doctor does not correctly boot on your system, you can easily switch back to the GENGRADD drivers to boot your system to a workable state again. To revert to GENGRADD, do the following: 1. Boot to an Alt-F1/F2 command prompt mode 2. Edit CONFIG.SYS file and change C1=SDDGRADD to C1=GENGRADD 3. Delete or rename the x:\os2\svgadata.pmi file 4. Reboot your system. If that fails you will need to revert to VGA mode and reinstall your prior display drivers. NOTE: Even if you use GENGRADD, you should still be able to run the SDD command line utilities, provided that you didn't remove any of the SDD files or the DEVICE=X:\OS2\SDDHELP.SYS line from your CONFIG.SYS. Removing SciTech Display Doctor ------------------------------- The uninstall program included with the product will completely remove SciTech Display Doctor and all its components from your system. To remove SciTech Display Doctor, simply run the x:\sdd\uninstal.exe program (where x: is the drive where OS/2 is installed). It will remove all files, and revert your system to VGA mode. From there simply re-install your original display drivers. ADVANCED OPTIONS.............................................. GAMon monitor selection program ------------------------------- If you have a plug and play monitor, SciTech Display Doctor will automatically detect its capabilities. If your monitor is not detected, you can configure it using page 2 of the Screen properties in the System object, or the command-line GAMON utility. GAMon is a simple program to allow you to select a monitor that is attached to your graphics card. Selecting a monitor will filter the available display modes and refresh rates depending on the capabilities of your attached monitor. If you wish to use the command line version of this or other SciTech programs, you may wish to add the path "x:\sdd" to your OS/2 command search path, where "x:" is your OS/2 boot drive. To display the current monitor configuration, use the following command: gamon show To select a monitor you must know the manufacturer and model name for your monitor. To list all available manufacturers, use the following command: gamon mfr This will produce a rather long list, so you can narrow the list by entering the start of the manufacturer name as below, and list all monitors that manufacturer makes: gamon model nec which will list all 'NEC Technologies' monitors. Once you have found your monitor, you can select it by entering the partial manufacturer name and a partial model name like so: gamon select nec xp21 which will select the 'NEC Technologies' 'NEC XP21' monitor. If you need to make a selection with spaces in the name, use the quoting characters: gamon select "NEC Technologies" "NEC XP21" If your monitor is not listed, you can add it to the database. The majority of monitor manufacturers include INF files for Windows 9x with their monitors, and/or provide them on their web sites. You can import these files using: gamon import where is the name of the INF file. Since the command-line program is a bit archaic, it is recommended that you use page 2 of the Screen properties page instead. GAReport Hardware Report Program -------------------------------- This is a simple program which will load the SciTech Nucleus display driver for your hardware, and report the graphics hardware configuration. GACtrl configuration program ---------------------------- This program allows you to perform compatibility testing on the Nucleus device drivers, including testing the graphics modes, stereo modes (which won't work under OS/2 yet unless you have hardware stereo), DPMS Power Management and DDC communications. One of the other useful things that this program can do is allow you to adjust the centering and refresh rate control for all available display modes (including text modes for OS/2 command prompts!). Use the 'Centering and Refresh' menu item to change the refresh rate and centering values for individual display modes, or the 'Global Refresh Rate' menu item to set all display modes to a preferred refresh rate. Of course the centering and refresh control will eventually be controlled by our SciTech Display Doctor GUI control center, but that component is still under development and not ready for testing. NOTE: Changing the global refresh rate *also* changes the refresh rate for VGA text modes to your preferred value. You may want to reset the text modes back to 70Hz manually if the refresh rate controlled text modes cause problems. GAOption options selection program ---------------------------------- This is a simple command line program to allow you to override some of the useful options for the SciTech Nucleus drivers. You will need to reboot before any of the options will take effect for the SDDGRADD display drivers. To see the current list of options and settings, use the following command: gaoption show This will show all the options for the current device. Some of the more useful options are explained below: gaoption accel [none | basic | most | full] This option controls what hardware acceleration features are used by the drivers. By default full hardware accleration is enabled. If you have problems with the mouse cursor, try 'most', which will disable hardware acceleration of the mouse cursor. The 'basic' setting will allow for basic acceleration features and is useful if you have problems with line drawing or text. The 'none' option turns off all hardware acceleration in the driver. gaoption vbe [on | off] gaoption vga [on | off] These options control whether the VBE/Core or VGA fallback drivers are used by default, or whether the native hardware accelerated drivers are used. By default these options are off, but you may want to enable one of them if the native driver has problems on your system. gaoption prefer32 [on | off] gaoption prefer16 [on | off] The prefer32 option controls whether you would prefer 32-bit display modes over 24-bit display modes to show up in the list of available display modes for the SDDGRADD driver. The default is to choose 32-bit modes in preference to 24-bit modes if the mode exists at both color depths, and both color depths are fully accelerated. Otherwise the highest performance mode is always chosen. Similarly, the prefer16 option controls whether you would prefer 16-bit display modes over 15-bit display modes, but all modes at both of these color depths are always available for the SDDGRADD driver. gaoption noncert [on | off] This option controls whether non-certified Nucleus drivers and features will be used. By default, this option is off, but you can turn it on if you wish to use drivers or features which have not been certified as working. gaoption nowcomb [on | off] This option controls whether the Nucleus drivers will attempt to enable write combining on your system for faster system memory to video memory transfers. By default write combining will always be used where possible, but if this is causing problems you may wish to try using this option to disable write combining support. The most likely scenario would be for a new processor that has not yet been fully QA tested. gaoption noddc [on | off] This option controls whether SDD will attempt to read DDC information from your monitor. By default, this option is off (DDC detection is used), but if you think this is causing problems you may wish to try turning this on. gaoption agpfwrite [on | off] This option controls whether the Nucleus drivers will attempt to enable AGP FastWrite for your video card. This feature is not available on all motherboards and video chipsets, but can significantly improve performance when enabled. By default, this option is on, but if you think this is causing problems you may wish to try turning this off. gaoption lcdusebios [auto | on | off] This option controls whether the LCD BIOS is used on laptops. This option defaults to auto, which means that the BIOS will be used when the laptop is booted on the LCD panel, and will not be used when it is booted on an external CRT monitor. If you frequently switch between LCD and CRT screens, you may wish to set this option to on, so that the graphics modes will be limited to those that can be properly displayed on the LCD panel. gaoption agpmem [memsize] This option controls how much system memory to allocate to video. It only has an effect on video chipsets that use AGP memory; currently the Intel i810 and i815 chipsets are the only ones that do so. The memory size defaults to 4096 Kb, but can be changed as desired. gaoption usesysmem [memsize | off] This option controls whether the system memory driver is used. It is only useful if you have no video card, as there will be no graphics displayed on any attached video cards; remote control software must be used. This option defaults to off, to enable it you must use a minimum of 512 Kb. GAPerf Performance Profiler --------------------------- This program allows you to run some performance profiling on the Nucleus device drivers, which will allow you to see what sort of raw hardware performance your graphics card posseses. Try it out, you may find the results rather interesting... GAMode Dial-A-Mode Utility -------------------------- When SciTech Display Doctor is installed, it comes pre-configured with a set of useful display modes that most users will find useful. The GAMode program allows the user to tailor the list of display modes to suit their tastes, allowing modes to be removed from the list, custom modes to be added, and custom refresh rates to be added for a particular mode. To show the list of currently configured modes and refresh rates, use: gamode show To add a new custom resolution to the list of modes, use: gamode add where is the desired X resolution, is the desired Y resolution and is the desired color depth (0,4,8,15,16,24 or 32, where 0 is for text modes). When a new mode is added, all refresh rates from 60 Hz to 100Hz will be added in 5 Hz increments. To add a new custom refresh rate for a particular resolution, use: gamode addref where is the desired X resolution, is the desired Y resolution and is the desired refresh rate in Hz. To specify an interlaced refresh rate, use a negative value (ie: -87 for 87 Hz interlaced). To remove a mode from the list of supported modes, use: gamode del where is the desired X resolution, is the desired Y resolution and is the desired color depth (0,4,8,15,16,24 or 32, where 0 is for text modes). To set the default refresh rate for a specific resolution, use: gamode set where is the desired X resolution, is the desired Y resolution, is the desired color depth (0,4,8,15,16,24 or 32, where 0 is for text modes), and is the desired refresh rate in Hz. Controlling the Sizes of Fonts and Icons ---------------------------------------- Once SciTech Display Doctor is installed, you can choose the size of fonts and icons to be displayed on the Presentation Manager desktop. By default the size of fonts and icons used by SciTech Display Doctor is controlled by the default behaviour that IBM GRADD drivers use (ie: automatic selection of large fonts based on resolution). Eventually you will be able to control this via our control panel, but for now you can change these defaults using environment variables in your CONFIG.SYS file. The following variables are supported: SET SDDFONTSIZE=[small | medium | large] This option allows you to choose small, medium or large fonts. The default value if this environment variable is not set is determined by IBM's GRADD components. SET SDDFONTDPI=[96 | 120] This option allows you to change the logical Dots Per Pixel (DPI) setting used for matching logical font point sizes to pixel sizes. Usually you would use 96 DPI for small fonts, and 120 DPI for large. The default value if this environment variable is not set is determined by IBM's GRADD components. SET SDDICONS=[small | large] This option allows you to change the size of icons on the PM desktop, and can be small (32x32) or large (40x40). The default value if this environment variable is not set is determined by IBM's GRADD components. SET SDDHRES=[pels per meter horizontally] This option allows you to manually set the Pels Per Meter (PPM) setting used to determine scaling between pixels and millimeters on the screen. Usually you would leave this option unset, and SDD will automatically compute the value of this setting based on the resolution and attached monitor. SET SDDVRES=[pels per meter vertically] This option is the same as the above setting but used in the vertical direction. Important notes --------------- - If you have the HPFS386 Local Security feature enabled, you must make sure that: - the x:\os2\drivers\nucleus directory is always readable - the x:\os2\drivers\nucleus\config subtree has read/write/create access for all users. Where "x:" is your OS/2 boot drive. Failure to do this will cause your system to not boot properly unless the administrator is logged on. MISCELLANEOUS TIPS........................................... BIOS Support on Laptops ----------------------- Some laptops, including those that use the S3 Savage/IX or S3 SuperSavage chipsets, will require an additional driver for full LCD BIOS support. When booting with the LCD panel active, if the OS/2 System object does not display refresh rate selection, and/or displays video modes larger than your LCD panel, then you need this driver. You must add the following line to your Config.Sys file: DEVICE=X:\OS2\MDOS\VPRPMI.SYS where X: is your OS/2 boot drive, and reboot. Note that subsequent installations of GRADD drivers (including SDD) may remove this line from your Config.Sys. This driver should not be required for the "Convenience Pak" releases of OS/2 Warp 4 and WSeB. FixPak-Specific Problems ------------------------ OS/2 FixPaks contain updates to the core GRADD system, parts of which will never be updated by SDD. Therefore, updating to the latest FixPak can often clear up some graphics problems. Unfortunately, there are sometimes exceptions, and new problems appear. If there are known workarounds to these problems, we will try to list them here. ** Washed-out icons ** In Warp 4 FP14 and above, WSeB FP2, and the Convenience Paks, there is new "enhanced stretch-blitting." This new feature has one known ill side-effect, where some of the icons for folders and other items will appear "washed out" when running in 24bpp or 32bpp. To fix this, you can disable the new feature by adding the following line to your Config.Sys file: SET ENH_STRETCH=NO This setting will not take affect until after you reboot. ** Reverting to VGA in Warp 3 ** Using the revert to VGA function in Warp 3 will cause some video components to be back-leveled to versions that are incompatible with GRADD, most notably DSPRES.DLL. If you use the revert to VGA function, you should update your video components with the versions found in the \OS2\INSTALL\VGA directory prior to installing SciTech Display Doctor. Using Custom Resolutions ------------------------ If you wish to use a custom resolution for the OS/2 desktop, you must first add it using gamode (see above). It is recommended that you test any new modes in GACtrl before setting OS/2 to use them, to verify that they work correctly. Note that OS/2 cannot use modes below 640x480. Turning off Interrupt Mouse Cursor ---------------------------------- In most cases, using the interrupt driven mouse cursor support provides the best performance. However, in some cases, it could interfere with serial communications. If you wish to disable this feature, you can do so by adding the following line to Config.Sys: SET SDD_INTCURSOR_DISABLE=Y This setting will not take affect until after you reboot. Note that the value of the environment variable has no effect; the interrupt mouse cursor feature will always be disabled when the variable is present. Turning off SDDHelp.Sys Banner ------------------------------ SDDHelp.Sys now allows you to turn off its banner displayed during boot. To load it in "Quiet" mode, modify your Config.Sys file: DEVICE=X:\OS2\SDDHELP.SYS /Q where X: is your OS/2 boot drive, and reboot. Note that subsequent installations of SDD may revert this line back to its default state. Incompatibility with SVGA.EXE ----------------------------- SciTech Display Doctor does not require a chipset specific SVGADATA.PMI file, but instead uses a single PMI file implemented via a DLL. When running SDD do *NOT* use the SVGA ON INIT command to create an SVGADATA.PMI file, or you will have major problems. Relocating the Nucleus drivers ------------------------------ If you are limited on disk space on your boot partition, it is possible to relocate the Nucleus drivers, which are normally located in the subdirectory \OS2\DRIVERS\NUCLEUS, to another drive. Create a new directory to hold these files, such as D:\NUCLEUS, then use xcopy to copy all files, including all of the subdirectories, from the original location. Then, add the following line to your Config.Sys file: SET NUCLEUS_PATH=D:\NUCLEUS where D:\NUCLEUS is the new directory that you created. Then, you may remove the files from the original location, and reboot. Switching between Screen Pages ------------------------------ If for some reason you wish to disable the new SciTech Display Doctor Screen pages in the System object, it is possible to revert back to the standard ones by running the following command: C:\SDD\SDDVCFG.CMD R where C:\SDD is the directory that you installed into. To switch back to the enhanced Screen pages, simply run it without parameters: C:\SDD\SDDVCFG.CMD where C:\SDD is the directory that you installed into. SUPPORT...................................................... Support for SciTech Display Doctor Professional for OS/2 will be handled using the SciTech Newsgroups. You can access the newsgroups via: http://www.scitechsoft.com/t_newsgroups.html news://news.scitechsoft.com/scitech.display.doctor.os2 When reporting problems, please take the following into consideration: 1) Provide as much information as you can. - The version of SDD/Pro that you are using (Please check to see if you have the latest!) - Graphics chipset on your video card (The output of "Hardware Report" is best) - Your graphics.log file, which can be found on the boot drive, \os2\drivers\nucleus\config\graphics.log - OS/2 version and FixPak level (Or the output of "ver /r" if you are not sure) - In case of crashes, relevant information from POPUPLOG.OS2 - In case of traps ("Black Screen of Death") include as much of the trap screen as possible. At minimum, provide the CSLIM value and CS:EIP register values. - If reporting problems with an application, please indicate where it can be downloaded for testing. 2) Describe the problem in as much detail as possible. If there are problems with the graphics output, please provide screenshots. The program PMView is well-suited to this task, and can be found at http://www.pmview.com/ 3) Please indicate why you think SDD is at fault. - The problem does not occur with GENGRADD - The problem does not occur with a "native" aka "legacy" driver, such as the VGA or Matrox drivers, but does with GENGRADD. In this case, we can only report the problem to IBM. REGISTERING.................................................. Purchasing the Product ---------------------- You can purchase SciTech Display Doctor Professional for OS/2 online at the following address: http://www.scitechsoft.com/sdd_os2_order.html Registering the Product ----------------------- Once you have purchased the product, you will receive a personal registration code. To register the software, run the included 'x:\sdd\register.exe' program from an OS/2 command prompt (where x: is the drive where OS/2 is installed). When prompted, enter the exact user name EXACTLY AS SHOWN, INCLUDING CASE! Hit enter and enter the registration code, and the product should then be registered. Registering when the evaluation has timed out --------------------------------------------- If your evaluation period has timed out, you will get an expiration message on the screen. At this point, you can continue in VGA mode, press 'R' to register SDD/2, or follow these steps to register from a command line boot: 1. Boot the system 2. As soon as you see the small OS/2 "boot blob" appear in the top left corner of the screen, hit the 'Alt-F1' key. 3. Hit the F2 key at the menu to boot into OS/2 command prompt mode. 4. Run the \sdd\register.exe program. 5. Type "exit" to reboot. Note also that you cannot boot to a separate maintenance partition and register the product, as the registration system only works on the current OS/2 boot drive. ---- END OF README.TXT ----